Epic Clinical Configuration Analyst (Mexico & Costa Rica) at OneSeven Tech

Project Brief

We are partnering with a global healthcare IT consulting firm — a recognized leader in Epic implementation and support — to build a nearshore delivery hub in Mexico and Costa Rica. Clinical analysts are the most valued profiles in this engagement. You will configure clinical workflows used by physicians, nurses, and care teams across major US hospital networks, as part of a team built to scale fast and deliver at enterprise level.

Must-Haves

• Epic certification or proficiency in one or more clinical modules: EpicCare Ambulatory, EpicCare Inpatient, ClinDoc, or Orders
• 2+ years of hands-on experience configuring or supporting Epic clinical applications
• Ability to collaborate directly with clinicians and translate clinical needs into Epic system configurations
• Strong English proficiency — professional-level verbal and written communication for daily work with US-based teams and hospital end users
• Based in Mexico or Costa Rica, available to work full-time from a secure, on-site office
• Valid US visa or passport — travel to Madison, Wisconsin for Epic certification training is required

Nice to Have

• Clinical background — nursing, medical records, health informatics, or healthcare operations experience is highly valued
• Experience configuring physician documentation templates, order sets, or care pathways
• Prior background in EHR implementation, go-live support, or optimization projects
• Experience working with US-based clients or in a nearshore delivery model
• Knowledge of HIPAA compliance and clinical data security standards
• Bachelor's degree in Health Informatics, Nursing, Healthcare Administration, or a related field

What You Will Do

• Configure clinical workflows within Epic — including charting templates, order entry, documentation, and care pathways for ambulatory and/or inpatient settings
• Collaborate with physicians, nurses, and clinical staff to gather requirements and build solutions in Epic
• Support Epic implementations, upgrades, and post-go-live clinical optimization
• Troubleshoot clinical application issues, conduct root-cause analysis, and implement fixes
• Participate in testing cycles — unit, integrated, and user acceptance testing
• Develop and maintain workflow documentation and training materials for clinical end users
• Represent the engagement professionally in all interactions with hospital clients and clinical stakeholders

Why You'll Want This Role

• The most sought-after profile in this engagement — Clinical analysts are the highest-priority hire. If you have this background, you will move fast through the process.
• Real clinical impact — The workflows you configure are used by doctors and nurses delivering patient care. This is not back-office work.
• Get Epic-certified, on us — The client sponsors full certification training in Verona, Wisconsin, including travel and logistics, for qualified candidates.
• Long runway — From 8–10 analysts at launch to 100+ by Year 2. Join early and grow with the team.

Benefits & Compensation

• 💵 $2,500 – $6,000/month — paid in USD, bi-weekly via Deel
• 🏢 On-site position — secure, fully equipped office with redundant internet and power backup
• 📄 Long-term contract — 6-month initial term, full-time conversion
• 🏖️ Paid PTO — competitive package
• 🤝 Referral Program — earn a bonus for referring talent that gets hired
• ✈️ Travel covered — flights and lodging to Madison, WI for Epic certification training

To Apply

Please send your resume in English.

Include the following depending on your role:

• 🔗 LinkedIn Profile URL (required)
• 📜 Epic Certifications or Proficiency — list all modules, or describe your hands-on Epic experience
• ✉️ Cover Letter — tell us about your clinical background and which Epic modules you've worked with

About OneSeven Tech

Founded by James Sullivan, OneSeven Tech is a premier digital product agency serving startups and enterprises. Our clients have collectively raised over $100M in VC, and our enterprise partners include 2,000+ person hospitality groups and NASDAQ-listed companies. We work fast, build real things, and take care of our people.