Epic Access & Revenue Cycle Configuration Analyst (Mexico & Costa Rica) at OneSeven Tech

Project Brief

We are partnering with a global healthcare IT consulting firm — a recognized leader in Epic implementation and support — to build a nearshore delivery hub in Mexico and Costa Rica. This team will implement, configure, and support Epic EHR systems for major US hospital networks. You will be an early member of a team projected to grow from 8–10 analysts in Year 1 to 100+ by Year 2 — this is a ground-floor opportunity in a high-stakes, high-visibility engagement.

Must-Haves

• Epic certification or proficiency in one or more Revenue Cycle modules: Resolute PB, Resolute HB, Grand Central, Prelude, or Cadence
• 2+ years of hands-on experience configuring or supporting Epic Revenue Cycle workflows
• Solid understanding of healthcare financial operations: patient registration, scheduling, billing, claims, and collections
• Strong English proficiency — professional-level verbal and written communication for daily collaboration with US-based teams and hospital clients
• Based in Mexico or Costa Rica, available to work full-time from a secure, on-site office
• Valid US visa or passport — travel to Madison, Wisconsin for Epic certification training is required

Nice to Have

• Experience with healthcare insurance verification, coding, and claims management
• Prior background in EHR implementation, go-live support, or system optimization
• Experience working with US-based clients or in nearshore delivery models
• Knowledge of HIPAA compliance and healthcare data security standards
• Bachelor's degree in Healthcare Administration, Health Informatics, IT, or a related field
• Experience on other EHR platforms (Cerner, Allscripts, MEDITECH) with strong healthcare domain knowledge

What You Will Do

• Configure and optimize Revenue Cycle workflows within Epic — including patient registration, scheduling, billing, claims, and financial reporting
• Partner with clinical and financial teams to gather requirements, analyze workflows, and implement system changes
• Support Epic implementations, upgrades, and post-go-live optimization initiatives
• Troubleshoot issues, perform root-cause analysis, and recommend sustainable solutions
• Participate in testing cycles — unit, integrated, and user acceptance testing
• Develop and maintain documentation, workflow maps, and training materials
• Represent the engagement professionally in all interactions with hospital clients and end users

Why You'll Want This Role

• Be one of the first — You're joining a team of 8–10 analysts at launch, with a roadmap to 100+ by Year 2 and 1,000 by Year 3–5. Early members carry disproportionate influence.
• Work with a global healthcare leader — This is a recognized, enterprise-level healthcare IT engagement. Not a side project.
• Get Epic-certified, on us — If you hold Epic Proficiency or hands-on experience, the client will sponsor your full certification training in Verona, Wisconsin. Travel and logistics are handled.
• Stable, long-term engagement — This is a minimum 1-year contract with a clear path to long-term placement.

Benefits & Compensation

• 💵 $2,500 – $5,500/month — paid in USD, bi-weekly via Deel
• 🏢 On-site position — secure, fully equipped office with redundant internet and power backup
• 📄 Long-term contract — 6-month initial term, full-time conversion
• 🏖️ Paid PTO — competitive package
• 🤝 Referral Program — earn a bonus for referring talent that gets hired
• ✈️ Travel covered — flights and lodging to Madison, WI for Epic certification training

To Apply

Please send your resume in English.

Include the following depending on your role:

• 🔗 LinkedIn Profile URL (required)
• 📜 Epic Certifications or Proficiency — list all modules, or note hands-on experience if uncertified
• ✉️ Cover Letter — tell us which Epic modules you've worked with and why you're excited about this role

About OneSeven Tech

Founded by James Sullivan, OneSeven Tech is a premier digital product agency serving startups and enterprises. Our clients have collectively raised over $100M in VC, and our enterprise partners include 2,000+ person hospitality groups and NASDAQ-listed companies. We work fast, build real things, and take care of our people.